Shipping policy

In order to ensure the absolute quality of my products, the tea is shipped from the origin of China，So after receiving your order, we may need 2-4 working days to process the order, and we will shorten this time in the future.
We have selected the best quality international shipping companies in the market to handle your order so that you can receive the tea you like faster.
Although the price is very high, we still want you to spend as little as possible on transportation, so we have decided to bear most of the transportation cost.
If your order is over $99, it will be shipped to your home for free.
If your order is less than $99, you will only be charged $14.9 per order.
Thank you for your support and understanding.
If you have any questions, please contact us
congyuntea2025@outlook.com

 

If the package is not delivered due to the recipient's reasons, the package may be returned to the overseas warehouse and the resulting redelivery costs will be borne by the recipient. So please check your parcel order in time.

 

Returns

If you’ve experienced an issue with your latest order, please reach out via our contact form within 30 days. Certain types of items cannot be refunded; please get in touch about your specific item.

We'll always do our best to respond within 24 hours Monday to Friday, or the next business day should you reach out over a weekend. Please note that there may be a delay during busy times. But don't worry – we're here, and we will get back to you as soon as possible.

All gift cards, sale items are final sale.